Can you cancel Greyhound tickets?

If you bought a Flexible fare you can refund or exchange your ticket for free. You need to make the exchange or refund request before the travel date of your original ticket. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date.

How do I get a refund from Greyhound?

To apply for a refund online, you need to:
  1. Open Greyhound in your web browser.
  2. Click on Help and Info.
  3. Click on Ticket Refunds and Exchanges.
  4. Choose Refunds.
  5. Click Request a Refund.
  6. Provide confirmation number.
  7. Put in your email.
  8. Click on Submit.

Is it possible to cancel a bus ticket?

Important: No change or refund is possible within 15 minutes of the scheduled departure time, or after departure time, and such tickets, if unused, are subject to cancellation with a 100% cancellation fee.

How do I cancel a bus ticket online?

Log in to the Member Account. Choose the cancellable trip by clicking on “Manage” to manage the trip. If the trip is cancellable, you will see an option to “Cancel Booking”. Choose “Cancel Booking” if you want to cancel the booking.

How much money is refunded on cancellation of bus ticket?

Time period in which the cancellation is made Charges
45 days or more, prior to departure Booking fees
Between 44 and 31 days of departure 25% of Tour Cost
Between 30 and 15 days of departure 50% of Tour Cost
Between 14 and 8 days of departure 75% of Tour Cost

How can I reschedule my bus ticket online?

Log in to the Member Account. Choose the reschedulable trip by clicking on “Manage” to manage the trip. If the trip is reschedulable, you will see an option to “Reschedule Booking” if you want to reschedule booking.

How can I refund my bus ticket online?

If applicable, cancellation and refund request can be done via Member Panel. Just log in to your member account and Manage your booking. You will see an option to Cancel Booking if the booking is cancellable.

How can I reschedule my bus ticket in Paytm?

Open your Paytm app, go to “My Order” Locate the appropriate booking. Open the booking. Click on the “Cancel Ticket” option here and choose the travellers.

How do I print a bus ticket from Easybook?

If you do not receive the email, you may login to membership => view booking history => select departure date, click invoice to print it out. You are encouraged to print out the order summary to speed up check-in beside showing your ID.

CAN bus tickets be changed?

You can change the date/time, To/From locations, and passengers of your original ticket. Any advance purchase ticket has to stay within the requirements of advance purchase fares. You need to make the change request before the travel date of your original ticket.

How do I refund a ticket on Easybook?

The application for refund of ticket fare must be submitted to ETS/Intercity ticket counter within 14 days from departure date. You will receive a receipt from KTMB after the submission of the application. Please email us the receipt at in order for us to assist you further.

Do I need to print ETS ticket?

The KTMB MobTicket does not have to be printed as in the case of the regular/conventional ticket that is purchased at ticket counters, through telephone booking or through the web. The Mobile ticket is accepted as an authentic ticket at the departure point and on board the train when checked by the train crew.

Can we refund ETS ticket?

For any cancellation submitted less than 72 hours prior to train departure; a refund of 50% of the ticket fare will be given. Cancellation of ticket must be submitted to ETS/Intercity ticket counter at least two (2) hours before departure time. ii.

How do I buy ETS tickets?

Yes, ETS train tickets can be purchased online via the official KTMB booking website. To purchase ETS train tickets online, select the departure date and destination, book your seat, and make payment online.

Where can I buy ETS tickets?

Visit to purchase a KTM ETS train ticket online. Easybook provides a secure online booking platform to book various travel tickets including train tickets. The website also offers a guideline to assist the booking process and purchase KTM ETS train tickets online without much hassle.

How much does it cost to ride ETS?

Adult (25 – 64)
Cash $3.50
Tickets (book of 10) $27.75
Monthly Pass $100

Is KTM same as ETS?

The KTM ETS (commercially known as ETS, short for ‘Electric Train Service’) is an inter-city rail passenger service operated by Keretapi Tanah Melayu (KTM) using electric multiple-unit (EMU) trains.

How do seniors get ETS tickets?

ETS Concession Ticket Registration

In your KITS account, go to the “Concession” tab, you will be able to register the type of concession for the passenger which includes Student, OKU, Senior Citizen, etc…

What is the difference between ETS platinum and ETS gold?

ETS Silver, ETS Gold and ETS Platinum

There are three types of ETS train to KL: ETS Silver – stop at all stops, hence taking slightly longer time. ETS Gold – have fewer stops compared to ETS Silver. ETS Platinum – have the least stops, complimentary snacks is served on board.

How do I buy ETS business class?

How to buy ETS Business Class Tickets. ETS Business Class tickets are available at KTM Website and through the mobile apps (KTM Mobticket). At the moment, there is only one ETS Business Class coach from KL Sentral heading towards Padang Besar and one from Padang Besar to KL Sentral.