Can I cancel my giffgaff contract?

Remember, with Giffgaff, there’s no contract for you to cancel. Simply log into your Giffgaff account, and in ‘My GiffGaff‘, you’ll see ‘My payment details’. Click on this and remove your card details. You can do this at any time, and you’ll no longer be charged.

How do I cancel a Goodybag on giffgaff?

All you need to do is head to my giffgaff, click on My Payments, and open up ‘next goodybag‘. Just click the button and it’ll cancel.

How do I cancel a SIM card?

How to Deactivate a SIM Card
  1. Call your mobile service provider from a phone other than the one using the SIM card in question. Explain your situation.
  2. Remove any information from your SIM card, including pictures or your address book.
  3. Cut your SIM card in half with a pair of sharp scissors.

How do I cancel my giffgaff monthly plan?

As GiffGaff is PAYG Network you can cancel or stop using it at anytime you wish to. dial 43431 from your handset. After 6 months non-activity – the SIM will be deactivated and the number recycled if not ported out Any unused credit would be lost.

Can I refund giffgaff Goodybag?

If you purchased a goodybag, you will be refunded in proportion to the amount of the goodybag you have not used. A completely unused goodybag will be refunded in full.

How do I get my money back from giffgaff?

If you want a refund back,contact a agent and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, please allow up to 3-5 days to receive the payment back to your bank.

How do I refund my giffgaff credit?

You can only request a refund if you made a top-up purchase by mistake. Otherwise, credit and goodybags are not refundable, sorry. If you have bought a credit top-up in error and would like to request a refund, please raise an agent case and they’ll get back to you about it within 24 hours.

How long does giffgaff take to refund?

We’ll initiate the refund within 14 days of receiving your request for cancelling your order. Please allow for 3 to 5 business days for the funds to reach your bank account. Please note that your giffgaff account will be closed ahead of the refund.

Does giffgaff have customer service?

We provide online help and support 24/7, so you won’t have to hold a phone for a corporate call centre. There are many ways in which you can ask for help, just choose what best fits you.

Can I call giffgaff?

We don’t do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes. And if you have a billing or account issue then you can ask our agents.

Can I transfer Goodybag giffgaff?

There is no such option to transfer your goodybag to another number but can contact agent and cancel your goodybag and buy for another number Agents can take upto 24 hours to reply but are normally quite quick.

Can I change my giffgaff number but keep my Goodybag?

Yes you can. On giffgaff you can do a one off, free number change, the number is randomly generated – click here and click on CHANGE opposite Your Number.

Can I transfer my giffgaff balance to another number?

Sorry you can not transfer balance between one account to another account number.

Can I buy a giffgaff Goodybag for another number?

The other member can then call 43430 (top up number,free to call from an active giffgaff sim) from their phone,select option 2 and listen to/follow the instructions/prompts to purchase a goodybag using their airtime credit.

Which network does giffgaff use?

Giffgaff’s coverage relies on O2’s, which means it’s currently at around 99% 4G population coverage indoors. That puts it behind Three and EE and in line with Vodafone. Giffgaff also has strong 3G and 2G coverage, so you should be able to get mobile data of some kind almost everywhere.

How much is a giffgaff Goodybag?

Giffgaff has a range of goodybag bundles from £6/month. You can Pay As You Go at 25p/minute, 10p/text and 10p/MB.

How do I buy another Goodybag on giffgaff?

Yes, you can buy another goodybag and queue it. “On your dashboard under your goodybag details you should see an option to start your 4G queued goodybag early. Just click and confirm you want to get rid of the active goodybag and the process will be set in motion.”

Why can’t I buy a Goodybag giffgaff?

You won’t be able to use your credit to buy a goodybag if: You do not have enough credit to pay for the goodybag you’ve selected. You set your goodybag to recur.

Why wont my giffgaff let me buy a Goodybag?

You need to have sufficient balance to buy the desired goodybag. I think you’ll have to add sm more credit and then buy goodybag from it. Login to your account or dial*100# to check balance on your number.