How do I cancel my Cox service?

If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.

Can you cancel Cox at any time?

Is it possible to cancel Cox internet at any time? Yes, you can cancel your agreement by first calling cox customer support using the number on your bill. Furthermore, terminating your internet service at any time is subject to early termination fee and any other charges accumulated within your service.

Does Cox charge a cancellation fee?

Early termination fees can be hard to get around, but it’s possible. Cord-cutting or switching to a new cable or satellite provider is easier now than ever before.

How much are cancellation fees?

Company Fee Cancellation contact #
Cox Up to $120 1 (866) 961-0027
Oct 22, 2020

Can I cancel my Cox Cable online?

To disconnect or cancel your service, contact us for assistance. Note: At this time, we are unable to complete a service disconnect or cancellation via online chat. Visit one of our local store locations or call our Customer Care department to request this type of change.

What happens if you don’t return COX equipment?

Consequences of Not Retuning the Cox Equipment

It is your duty to return the equipment upon cancellation or termination of service otherwise you will be charged and may have to pay an extra bill.

How long do I have to return my Cox equipment?

Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase.

Can I return COX equipment to UPS?

For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States. Note: To avoid potential charges, contact us to change your service before you return any equipment.

How much does Cox charge for a lost mini box?

“Effective October 15, 2016, Cox will begin charging a $20 fee for each additional, lost or broken Cox remote control.”

Can I buy my own cable box for Cox?

Cox cable is a cable provider in multiple cities and like some cable companies offers the option to buy a cable box instead of renting. Rentals are often per month charges where buying is a one-time charge.

What happens if you don’t turn in your cable box?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.

Do I need a Cox mini box?

Yes. Every TV – analog or digital – will need a minibox, regular STB, or CableCARD device.

What is the Cox mini box for?

The mini box is not an Advanced TV receiver and only tunes TV Starter or TV Essential. If you are subscribed to Advanced TV or higher and would like to view the same channels on all TV’s, each television would need an Advanced TV receiver connected to it.

Do Cox mini boxes go bad?

The mini box from COX is a great device that offers you HD TV streaming, and tons of other interactive options such as pausing, recording, and more. However, it can also go bad sometimes and cause you to face some errors.

How much does a cox box cost?

Cox’s equipment and features
Set-top box Monthly price
Basic box $4.00/mo.
Essential DVR service $10.00/mo. (for year one)
Preferred DVR service $20.00/mo.
Ultimate DVR service $30.00/mo.
Apr 2, 2021

Is Cox Cable losing customers?

The top cable companies—Comcast, Charter, Cox, Altice, Mediacom, and Cable One—lost a combined 910,000 TV subscribers in 2018, up from a net loss of 660,000 in 2017. These three services lost a combined 244,000 TV subscribers in 2018, dropping to 8.99 million total, despite U-verse gaining 47,000.

What is the cheapest Cox TV package?

How much does the Cox basic TV package cost per month? TV Starter with the basic cable lineup that includes broadcast channels such as ABC, NBC, CBS, and Fox starts at $50.00 per month plus taxes and fees.

Which is better Cox or directv?

Cox has a much higher total channel count than DIRECTV. While it doesn’t have NFL SUNDAY TICKET, Cox does still offer a good sports selection, with favorites like the NFL Network, MLB Network, and even the Tennis Channel.

How reliable is Cox Internet?

The bottom line: Cox provides reliable, fast cable (and select fiber) internet service to its customers, but at prices that are some of the most expensive. Pair that with middling customer service and you’ve got yourself an average, if safe, option for your next internet carrier.

What is the best Cox cable package?

The Cox Bronze Duo plan is the best bundle Cox has for cable TV fans and households with heavy internet usage. The Bronze Duo plan featuring faster download speeds has more to offer no matter your household size. You will get up to 500 Mbps download speed and over 140 channels for $149.99 a month.

Is dish better than Cox?

5 Reasons Why DISH Is Better Than COX

Watch movies and TV shows in 4K! Unlike COX, DISH offers crystal-clear 4K picture quality. You can enjoy 4K movies and shows via On Demand and Netflix, right on your Hopper.