How do I contact Agoda by email?

If this happens, either a) call us immediately or b) send an email to We will open an investigation immediately.

How do I get a refund from Agoda?

You may request a refund by contacting Agoda directly. This can be done on, by phone call +44 (0)20 7660 6899, or emailing through their Customer Support page. You might still be charged cancellation fees and this charge will be deducted from the amount that Agoda refunds to you.

How long does it take for Agoda to refund money?

Here’s a general timeline for refunds, according to Agoda. Agoda will complete the refund process for your booking within 10 days of when you initiate it.

Can I cancel a non refundable hotel booking?

Nonrefundable hotel rooms are becoming more popular

The deal is simple: You pay in advance for a hotel room, and you get a modest discount. Unlike airline tickets, there’s no chance for a refund, even if you change your mind within 24 hours of making the reservation.

Can I get a refund on my Travelodge booking?

We will refund you the money you have paid for any nights cancelled (including for any food & beverage Extras; all other Extras are non-refundable), excluding any booking fees. As Saver Rate bookings are at discounted rates these bookings are not refundable in whole or in part.

What is the phone number for Agoda?

Agoda/Customer service

Can I trust Agoda booking?

Is Agoda a legitimate company? Since Priceline acquired Agoda back 2007 and Priceline is relatively well-known, Agoda is legitimate by all accounts.

How can I cancel my booking?

You can cancel or change your booking via’s self-service tool ‘My’ which you can access here. Please, remember to check the hotel’s cancellation policy before making any changes to your booking. Non-refundable rooms and other special deals can have a different cancellation policy.

Where is Agoda located?

Headquartered in Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 4,000 staff in more than 30 countries.

Why is Agoda so cheap?

Originally Answered: Why is Agoda much cheaper than such as member discount, early bird, mobile only and apart from this they usually deviate from hotels standard prices by topping up from their commission to be able to sell more.

How does Agoda make money?

Agoda generates revenue directly from the customers who pay them the cash upfront after buying a certain package or individual hotel bookings. Agoda also gains revenue from the commission which is paid by the hotels for bringing customers to their hotel.

What makes Agoda different?

One of the most significant differences is the model the operate under. Agoda operates a “pay to the website” (merchant) model where you pay to them, either when making the booking or X days before arrival. Where do hotel booking sites like get hotel data from?

Which is better booking or Agoda?

Booking on both sites is easy, but there a few minor details that make one a bit more convenient than the other. For the budget-conscious, already shows the total price for your entire stay. Agoda shows the nightly rate (but they do show total amounts on the mobile app).

Is Agoda better than trivago?

The most hotels: While last when it comes to prices, Trivago lists the most hotels by far. Part of why Trivago lost is that they often show higher prices for the same booking sites. For example, TripAdvisor or hotelscombined will show a slightly lower price for Agoda than Trivago does.

Is it better to book directly with hotel or Expedia?

We’re here to let you in on a secret: booking directly with a hotel is always the better option. The perks of dealing directly with the hotel far outweigh any “savings” you think you’re getting by booking with an OTA, despite what their ads may scream.

How reliable is trivago?

1. Re: How reliable is trivago? 100% reliable.