How do I contact AirAsia customer care?

Call Centre
  1. For an instant response 24hours a day and urgent assistance, please Chat with AVA.
  2. Calling from. Service. Contact number. Opening hours. India. AirAsia India (I5) flights only. +91 80 4666 2222. & +91 80 6766 2222. Open 24 hours. Monday to Sunday.

How do I talk to a real person on Air Asia?

To access AirAsia AVA Live Chat, visit the airline’s website, then click the chat icon in the bottom left corner of the page. You can access it both on desktop and mobile versions of the website. The AirAsia mobile app also has the live chat functionality.

How do I contact AirAsia by email?


Can I cancel my AirAsia flight and get a refund?

A refund will be offered in the form of a Credit Account for the unused portions of the flight booking (excluding non-refundable fees and charges). Please submit a copy of the valid medical documents (unfit to travel during the travel period) to AirAsia’s Customer Support.

How can I reschedule my AirAsia ticket?

Step 1: Log in to My Bookings and click ‘Modify’ for the particular booking you want to perform flight change. Step 2: In the ‘Edit Itinerary’ column, click ‘Change/Upgrade Flight‘. Step 3: Select new travel date or time. Please note that the new departing flight must not be later than the original return flight.

Can I cancel a flight and get a refund?

You are entitled to a refund for your canceled flight — even if the airline says you aren’t. And this may be possible when an airline makes a significant adjustment to its schedule as well.

Is it cheaper to cancel a flight or change it?

If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee. In some cases, the cancellation fee alone can cost more than booking a new flight altogether.

Can I refund my credit account in AirAsia?

Credit Account can be used for future travel booking and selective AirAsia add-on items (eg. seat, meals or baggage). Credit Account is not a direct refund to your Credit Card or bank account and is not the same as BIG Points. This option is only applicable for direct online bookings made via

How much is airasia cancellation fee?

500 for cancellations made beyond 72 hours before the scheduled flight departure,” the official added.

How long does airasia take to refund?

It can take up to 12 weeks in my experience. It does sound they sent the refund to the credit card you used to purchase the flight, so you probably need to explain that to Air Asia and contact the credit card company you had with that card.

How do I cancel my flight with Airasia?

To cancel AirAsia ticket to or from India, you will require going to the nearest airport. After this, locate the ticket booking window of the airline. On the counter, an executive will connect with you to address your queries and cancel the ticket.

Is Air Asia flight ticket refundable?

For refund requests made within 4 hours within the scheduled flight departure time or after the departure date/time, only Airport Tax is refundable provided the request is made in writing within 6 months of the travel date.

Is it possible to cancel AirAsia ticket?

Once your booking is confirmed, it cannot be cancelled and the payment you made is not refundable. However, you can get a refund on Passenger Service Charge (PSC).

How much money is refunded on cancellation of flight ticket?

Fee for tickets cancelled up to two hours before the scheduled departure of the flight will be ₹ 2,250, according to the airlines. A passenger will not get any refund for the bookings cancelled 0-2 hours before scheduled departure, it said.

How can I refund my airline ticket?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

How do I get a refund for my airline ticket?

You are entitled to a full cash refund if the airline cancels, makes a significant schedule change or significantly delays a flight, so wait as long as possible to cancel. Unless a new law is passed, airlines won’t be required to give you a refund if you’re the one canceling.

How do I know if my flight ticket is refundable?

Yes, some airline tickets are refundable. However, it will depend on which airline you’re flying with and the type of fare you buy. To buy fully refundable flight tickets, search for flights using the search form at the top of the page. Once the flight results have loaded, select the ‘refundableflight filter.

Which airlines offer fully refundable tickets?

5 Airlines That Offer Refundable Plane Tickets
  • Southwest.
  • JetBlue.
  • Delta Air Lines.
  • United Airlines.
  • American Airlines.

How do I get a refund on a non-refundable airline ticket?

The United States Department of Transportation requires that, as long as you’ve booked a nonrefundable ticket seven days ahead of your flight, you’re entitled to hold your reservation and the fare and change or cancel your reservation within 24 hours of booking without paying a cancellation fee (typically $200 on