How do I contact Parallels support?

If you have a question about a Parallels product or need assistance, please visit the Support page at and select the product you need assistance with.

How do I get a refund from Parallels?

For copies purchased in the Parallels Online Store

Within 30 days of your product download purchase, you may request a full refund, for any reason. Please submit your refund request to Cleverbridge, the order processing partner of Parallels, using the email request form or one of their phone numbers.

What company owns parallels?

Parallels/Parent organizations

How do I reinstall Parallels on my Mac?

To reinstall Parallels Tools with Parallels Desktop:
  1. Click Actions button at the top Mac menu. If your Windows is running in Full-screen mode and there’s no Mac menu, put the cursor at the very screen top and leave it there for a while, or press Option+Ctrl.
  2. Select Reinstall Parallels Tools.

How do I activate Parallels Desktop?

Activation after trial
  1. Click on Parallels Desktop from the application menu bar on top of the screen; you may click on your Control Center window to see it. Select Account & License from the drop-down menu.
  2. Click Enter a key.
  3. Enter your license for the current version.

How do I reinstall Parallels?

Press Ctrl+Alt on the keyboard to release the mouse cursor, then move the mouse cursor to the top. Click Actions > Install Parallels Tools, once a pop up saying “Are you going to reinstall Parallels Tools” appears, click ‘Yes’. Click File Explorer icon on the Windows taskbar or press CMD+E.

How do I reinstall Windows 10 in parallels?

How do I update Windows on Parallels?

Make sure you’re using the latest version of Parallels Desktop. Go to Parallels Desktop menu > Check for Updates, and if a new update is available, follow the onscreen instructions to install it. Switch your virtual machine to the Windowed View Mode.

How much does it cost to upgrade parallels?

Previously, only licenses up to two versions prior to the current version were elegible for the $49 upgrade price. (Eg.: only Parallels 11 and 12 could be upgraded to Parallels 13 Parallels 10 and prior had to purchase a new license for $79).

Can you buy parallels without subscription?

Hello, Parallels Desktop Pro has only subscription plan. You can purchase it and turn off the autorenewal in order to avoid the unwanted payment.

How do I install Parallels Desktop on Mac?

How to install Parallels Desktop
  1. Download the Parallels Desktop installer to your Mac.
  2. Double-click the . dmg installation file to mount it in Finder, then double-click Install.
  3. Read through the Software License Agreement and click Accept.
  4. Once prompted, enter your local Mac user password to finalize the installation.

Does running Parallels slow down Mac?

The general conclusion you should be drawing from the responses is “Parallels will not slow you down unless your Mac is under-equipped to run two OSs at the same time.” Running Parallels means you are running a complete Windows installation inside OS X.

Is Parallels free on Mac?

Parallels makes it painless to set up virtual machines, and Parallels Desktop Lite is a free version that can make Linux and macOS virtual machines for free.

Do I need to buy Windows to run Parallels on my Mac?

Does Windows come pre-installed with Parallels Desktop for Mac? Windows is not included with your purchase of Parallels Desktop for Mac. Windows can be purchased directly from Microsoft or retail stores.

Is parallels bad for your Mac?

Yes and no. Parallels being a virtual machine host won’t allow any access to your OSX e.g. keychain, home folder access etc. Besides, any sort of malware targeting will be on Windows and simply won’t run on OSX native meaning you’re safe. As far as damage to the VM itself goes, you’re still vulnerable to attacks.

Is Windows 10 free for Mac?

Mac owners can use Apple’s built-in Boot Camp Assistant to install Windows for free.

Why is Parallels so slow on Mac?

Change how much memory is allocated to Windows: Parallels Desktop is set to allocate a certain amount of your Mac’s available RAM memory to Windows and the rest to Mac OS X. Antivirus software may slow down your virtual machine: Windows may become slower after you install antivirus software.

How do I make parallels faster?

Open virtual machine configuration > switch to Options tab > Optimization tab > Set performance to Faster virtual machine; check Enable adaptive hypervisor and Tune Windows for speed. If you’re not running on battery power, you can also turn on the Better performance option.

Does BootCamp damage a Mac?

It’s not likely to cause problems, but part of the process is repartitioning the hard drive. This is a process that if it goes badly can cause complete data loss.