Does Razer have good customer service?

Is Razer customer service good? 2020 rating. Razer’s not only maintained its good tech support habits, but also improved even more — enough to earn a first finish, dethroning Apple.

Does Razer have an email?

Yes, from @razer.com.

How do I contact Razer for warranty?

Go to support.razer.com/contact-us/ to obtain a Return Merchandise Authorization Number (“RMA Number”) and Razer support address. Note the RMA Number in a visible place on the outside of the package. Enclose a Valid Proof of Purchase and the reason for the return inside the package.

Is Amazon authorized to sell Razer?

Razer has worked with Amazon to restrict its products to authorized resellers and is why the product is restricted. In fact, there are hundreds of brands that do this now on Amazon. The reason for the restriction; quality of product and brand.

What is RazerCare elite?

Power Surge Protection (Essential and Elite) and Accidental Damage (Elite) begin day one and the remaining coverage takes effect once the manufacturer’s limited warranty has expired. If you purchase RazerCare after your product purchase, there is a 30 day wait period for Accidental Damage and Surge Protection claims.

Does Razer warranty work with Amazon?

PSA: Razer will not honour warranty on products purchased from Amazon sellers : razer.

Should I register my Razer product?

You don’t need to register anything. It’s optional. You can’t check warranty if you register on website, only In-Synapse thingy shows expiry dates I think.

How do I register my Razer warranty?

Sign in with your Razer ID. If you are already logged in, it will redirect you to https://razerid.razer.com/products, and you may proceed to step 4. Once logged in, click on the “PRODUCTS” tab. Click on “REGISTER A NEW PRODUCT” and follow the step-by-step process of registering your Razer product.

How do I activate my Razer product?

Sign in with your Razer ID. If you are already logged in, it will redirect you to https://razerid.razer.com/products, and you may proceed to step 4. Once logged in, click on the “PRODUCTS” tab. Click on “REGISTER A NEW PRODUCT” and follow the step-by-step process of registering your Razer product.

How do I check my Razer product?

Find The Serial Number Of Your Razer Product
  1. On the surface of your product.
  2. On a Razer Mobile Phone in Settings > System > About phone > Model & hardware If you have the product’s original packaging, you can check the barcode to find the serial number.
  3. You may also choose a product below for additional details on locating the serial number on your product.

Where is my Razer activation code?

An activation code is required to register 7.1 surround sound. You can find this with the purchase of the supporting headsets above. If your purchase of the eligible Razer headset did not come with the activation code, please register your product on Razer ID to receive it.

How do I know if I have 7.1 sound?

First, right-click the speaker icon in your taskbar and select “Sounds” from the menu that pops up. (You can also open the Control Panel and click Hardware and Sound > Sound.) For example, if you have 7.1 surround sound hooked up and want to test that, select “7.1 Surround.”

Is Razer surround still free?

Razer just gives away their 3D audio software for free. And it’s exceptional. Razer Surround is 3D 7.1 surround sound software for Windows. You point it at whatever sound output you’d like to use, and then it sends headphone surround audio out of that device via a virtual sound card.

How do I fix my Razer 7.1 surround sound?

Does Razer Kraken have 7.1 surround sound?

The Razer Kraken 7.1 comes equipped with an advanced 7.1 virtual surround sound engine that immerses you deeper into the game.

When should I use 7.1 surround sound?

7.1 surround sound is the common name for an audio system that can recreate sounds at different angles and distances, allowing the listener to visualize an object’s position with sound. These systems are commonly used in home theatre configurations and headsets that help immerse users with a full audio experience.

Why are my Razer Krakens not working?

Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select “Set as Default Device”. Check the computer volume levels and make sure it is not muted or turned all the way down.

Why is my Razer Nari mic not working?

A Razer headset microphone that is not working, unresponsive, or not picking up sound might be caused by an improperly attached mic, incorrect audio port connections and settings, wireless interference, software issues, or faulty audio drivers.

Why does Razer Synapse not detect my headset?

Check for hardware issues

Disconnect the headset from your computer. Connect the Razer headset to a different computer that has Razer Synapse installed. Check if Razer Synapse detects the device. If the headset is not detected, you may have to contact the Razer support to get the device repaired or replaced.