How do I talk to a live person at Square?
If you’re a current seller, please visit our Support Center or call 1-855-700-6000.
How do I get in touch with Square?
Square Phone Number: 1 (855) 700-6000
- Square Phone Number: 1 (855) 700-6000.
- Square Cash App Support.
- Square Email Contact Form.
- Square Knowledge Base.
- Square User Forums.
- Return Square Hardware.
Is Square a legitimate company?
Square is a good company for new or mobile businesses thanks to the low 2.6% + $0.10 per-swipe fee. Square has more free tools compared to other processors. But large high volume businesses should consider a dedicated merchant account. Square’s card reader can be plugged right into your phone or tablet.
How do I email square support?
Follow the instructions below to learn how you can send us an email:
- Navigate to the Capital section of your Square Dashboard.
- Click on View Details of your current active loan.
- Click on the Question Mark on the top right corner.
- Click on Contact Us and choose the topic that best fits your question.
- Click on Email Us.
Can I contact Square about cash App?
If you are unable to get help through Cash App or cash.app/help, you can reach us by calling 1 (800) 969-1940.
How long does Square take to refund?
Square’s full refund time frame typically takes 2-7 business days. Once the refund is processed and sent to your customer’s card issuing bank, it can take another 2-7 business days (depending on the bank’s processing speeds) for the refund to post to the customer’s account.
Can I get a refund from Square?
Cash, Checks, and Other Tender Refunds
Refunds processed through Square on a mobile device must be requested and completed within 120 days of the original transaction. Payments refunded via your online Square Dashboard can be refunded within one year of the original transaction date.
Can you dispute a charge on Square?
Cardholders can initiate a payment dispute or chargeback by asking their bank to reverse the charge. Square doesn’t decide who wins or loses a dispute—that’s up to the bank that issued your customer’s credit card (like Visa or MasterCard).
Does Square charge to refund?
Do I have to pay a fee for issuing refunds? No. When you refund, your customer is refunded their full payment amount, and you’re refunded any processing fees.
How do I reverse a refund on Square?
Unfortunately in most circumstances, it’s not possible to cancel a refund. Once you take the final step in the refund process, which is to tap the final “Issue Refund” button, our system immediately begins processing to send the funds back to the customer’s bank.
How do I cancel a charge on Square?
To request to cancel an uncompleted transaction, click Cancel and confirm your request.
How long can a refund legally take?
You can get a full refund within 30 days. This is a nice new addition to our statutory rights. The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.
What to do if a company refuses to refund you?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
How long can a company wait to refund you?
California, for example, requires stores to post their Refund Policy in a conspicuous place unless they offer full cash refunds or store credit within 7 days of purchase. If a store does follow this requirement, customers may return items for a full refund within 30 days of a purchase.
What to do if a seller refuses to refund?
If someone refuses to give a refund, but you feel you’re entitled to one, you can open a dispute if you didn’t receive your item yet or you received something that doesn’t match the seller’s description. (You may open a dispute within 180 days of payment.
Is it legal for stores to not give refunds?
Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no–refund policy, however, refunds and exchanges are not required by law. So don’t assume a store will allow you to return an item if you change your mind.
What do I do if my order never arrived?
What to Do If Your Online Order Never Arrives
- Contact customer service.
- Tell your credit card issuer.
- Go public.
- Determine if it was a scam.
- Matt Brownell is a staff reporter for MainStreet. You can reach him by email at matthew.brownell@thestreet.com, or follow him on Twitter @Brownellorama.
In what circumstances can you insist on a refund?
Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund. Repairs, replacements and refunds are known as remedies.
Can I sue a company for not refunding me?
You can complain to corporate. You can contact the BBB and complain. You can file a claim in small claims court. If you paid with a credit card, you probably have more protections and you’d have to go through them (credit card company).
What are the 8 basic rights of the consumers?
The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

David Nilsen is the former editor of Fourth & Sycamore. He is a member of the National Book Critics Circle. You can find more of his writing on his website at davidnilsenwriter.com and follow him on Twitter as @NilsenDavid.